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2nd / 3rd Line Technical Support

  • Location: Derby, Derbyshire, England
  • Salary: £150 to £280
  • Type: Contract
  • Posted: 34 days ago
  • Company: IQ Talent Centre

Opportunity to work with an Aon Global Best Employer accredited organisation in a 4 month contract, with the possibility of converting to FTC or permanent.  The role is with a Level 2 / Level 3 support team, providing a world class support service to a varied population, along with making a positive contribution to Continuous Service Improvement.  The successful candidate will have:

  • Solid, demonstrable 2nd Line / Level 2 support experience, ideally also 3rd Line / Level 3.
  • A strong and wide range of technical ability including networking (Cisco Meraki), servers (HP), desktop (Microsoft technologies), backup (Veeam) and much more including the opportunity to learn a range of other standard and bespoke systems.
  • Experience in working within an ITIL framework and ideally with ITIL certification.
  • Exceptional service delivery / customer focused attitude and aptitude.

This organisation offers an excellent working environment with a range of facilities available to staff and contractors alike.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.