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Cluster IT Manager

  • Location: Edinburgh, City of Edinburgh, Scotland
  • Salary: £325 to £375
  • Type: Contract
  • Posted: 56 days ago
  • Company: IQ Talent Centre

IT Manager

Our client are seeking excellent IT Clustering Management experience with the below skills required: 

Based in either Edinburgh or Glasgow (preferably Edinburgh) Managing 5 hotels as follows: 2 x Glasgow; 3 x Edinburgh

Cluster IT Manager – North

Based in Manchester, Leeds or York

Managing 4 hotels as follows: 1 x Manchester; 1 x Leeds; 1 x York; 1 x Newcastle

 

Business  Continuity/Disaster  Recovery  –  ensuring  the  backups  are  setup  correctly,  and completing successfully and that test restores are carried out as required. Recovering any data should it be needed in the event of a disaster or recovering individual items as and when needed.

Asset management – ensuring all technology assets (PCs, servers, printers, etc.) in the five hotels are fit for purpose. For any which isn’t, putting together proposals for approval by hotel owners, and managing the procurement of any replacement kit as required.

Hotel technology projects – assisting the hotels with the management of ongoing technology projects. This would typically be providing hotel system information to third parties, and being a point person on site when the vendor attends to upgrade/install new technology items (whether that be guest facing, or back office systems). Liaise with the clients technology teams as required to assist the implementation of changes at the property.

Strong Budgeting and future planning skills are required too alongside experience of: 

Hotel  specific  systems  vendor  engagement/management  –  managing  any  vendors  of  hotel specific systems as required during upgrades/replacement/etc., and assisting the central desk- based team with any vendor faults as required, with support from IHG technology.       

Providing  a  local  hotel  implementation  resource  for  any  of the clients technology-led  projects  which impact this cluster of hotels.

The client typically uses Windows 7 or 10, with Windows 2008/2012 servers and Veeam backup software.

Knowledge of Cisco and/or HP switches is desirable, but not essential.

All the client sites run Oracle Opera PMS and  an  Oracle  Micros  Point  of  Sale  system,  so  previous  experience  in  these  systems  would  be  an advantage.

The individual will report to the  Director, Hotel & Owner Solutions UK&I. Knowledge and experience working in an IT Manager role in the hospitality industry or equivalent experience would be a distinct advantage. The individual will need to be able to work on their own in the properties and use their initiative to  assist  the  hotels  as  they  representative  Hotel  &  Owner  Solutions  in  these  hotels,  whilst  having excellent people skills.

The role will be based either at one of the properties, but it is anticipated the individual will spend time at each of the hotels as required by the role.

All travel expenses between the hotels will be paid for by the client.  A car/driving licence is not essential, but would be useful.

Please do get in touch & i can provide a full detailed job spec.